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POST
/
crm
/
v3
/
extensions
/
calling
/
inbound-call
cURL
curl --request POST \
  --url https://api.hubapi.com/crm/v3/extensions/calling/inbound-call \
  --header 'Authorization: Bearer <token>' \
  --header 'Content-Type: application/json' \
  --data '
{
  "createEngagement": true,
  "engagementProperties": {},
  "externalCallId": "<string>",
  "finalCallStatus": "BUSY",
  "fromNumber": {
    "e164Number": "<string>",
    "phoneNumberType": "FIXED_LINE",
    "extension": "<string>"
  },
  "potentialRecipientUserIds": [
    123
  ],
  "toNumber": {
    "e164Number": "<string>",
    "phoneNumberType": "FIXED_LINE",
    "extension": "<string>"
  },
  "callStartedTimestamp": "2023-11-07T05:31:56Z",
  "durationSeconds": 123,
  "userId": 123
}
'
{
  "callerIdMatches": [
    {
      "callerIdType": "CONTACT",
      "objectCoordinates": {
        "objectId": 123,
        "objectTypeId": "<string>",
        "portalId": 123
      },
      "email": "<string>",
      "firstName": "<string>",
      "lastName": "<string>"
    }
  ]
}

Documentation Index

Fetch the complete documentation index at: https://br.developers.hubspot.com/docs/llms.txt

Use this file to discover all available pages before exploring further.

Supported products

Autorizações

Authorization
string
header
obrigatório

The access token received from the authorization server in the OAuth 2.0 flow.

Corpo

application/json
createEngagement
boolean
obrigatório
engagementProperties
object
obrigatório
externalCallId
string
obrigatório
finalCallStatus
enum<string>
obrigatório
Opções disponíveis:
BUSY,
CALLING_CRM_USER,
CANCELED,
COMPLETED,
CONNECTING,
FAILED,
HOLD,
IN_PROGRESS,
MISSED,
NO_ANSWER,
QUEUED,
RINGING,
UNKNOWN
fromNumber
object
obrigatório
potentialRecipientUserIds
integer<int32>[]
obrigatório
toNumber
object
obrigatório
callStartedTimestamp
string<date-time>
durationSeconds
integer<int32>
userId
integer<int32>

Resposta

successful operation

callerIdMatches
(CONTACT · object | COMPANY · object)[]
obrigatório
Last modified on May 15, 2026